Get in Touch
We're Here to Support You
Contact the Excel Housing team for professional advice, referrals, landlord partnerships, and support with our housing services across Birmingham, West Midlands. Whether you are seeking accommodation, looking to make a referral, or interested in partnering with us, our team is here to help.
Contact Information
Call Us
0121 401 1101Email Us
info@excelhousing.co.ukReport Maintenance
0121 401 1101 option 2WhatsApp Us
Chat with us on WhatsAppOpening Hours
Hours
MON – FRI 9:30– 17:00
SAT – SUN Closed
Feedback & Complaints
At Excel Housing, we are committed to delivering high-quality housing and support services. We welcome all feedback, compliments, suggestions, and complaints, as they help us continually improve our services.
Have feedback to share? We'd love to hear from you. Complete the form below and a member of our team will be in touch as soon as possible.
Send FeedbackIf you or someone else is in immediate danger, call 999. For other urgent situations, use the contacts below.
Emergency Contacts
| Situation | Call |
|---|---|
| Someone is in immediate danger | 999 |
| Police but not Emergency | 101 |
| Medical Advice | 111 |
| Fire Safety / Fire Emergency | 999 / West Midlands Fire Service |
| Vulnerable adult at risk | Adult Social Care 0121 303 1234 |
| Homeless tonight | Birmingham Housing 0121 303 7410 |
| Feeling alone, distressed or suicidal | Samaritans 116 123 |
| Domestic Abuse | 0808 2000 247 |
| Crime Victim Support | Victim Support 0808 168 9111 |